SERVICES · Implementations

AI Receptionist - Phone & Chat

Every missed call and unanswered message is a booking that never happens. Our AI Receptionist picks up where your team can't — on the phone and in chat — so no enquiry goes unanswered, and your staff get their time back for the clients in front of them. See where you're losing bookings today.

How it works

We configure your AI Receptionist around your business: your services, your pricing and availability, your tone of voice, and the processes you already follow. It handles the routine conversations — and hands over to your team the moment something needs a personal touch. It can be installed on the following channels:

Instagram
Facebook
WhatsApp
Tiktok
Phone
SMS
Chat
Email

Phone receptionist

  • Answers incoming calls
  • Responds to routine questions
  • Collects the details you need
  • Guides callers towards booking
  • No more missed calls after hours

Chat agent

  • Responds to written enquiries
  • Clarifies what the client is looking for
  • Helps them move towards a booking
  • Guides callers towards booking
  • Directly from your website or other channels

Where it can reach your clients

Depending on your setup, we configure and support: phone, website chat, SMS, WhatsApp, Facebook Messenger, Instagram, TikTok and email. Not every channel works the same way — we'll walk you through what fits your business and what each one can realistically do.

The benefits

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Fewer unanswered enquiries, day or night
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Faster responses at any time
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Less repetitive admin for your front desk
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Time to focus on the clients in the room

Quick example

  • A prospective client messages your business asking about a treatment.
  • The assistant answers their questions and understands what they're after.
  • It guides them toward the right next step: Smart Booking.
  • Smart Booking finds a time that works.
  • Or your team if the request needs a personal answer first.

Want this applied to your business?

Book a free call with one of our experts, or request your Free Experience Audit.